This international conference will bring together global retailers, innovative logistics, supply chain and postal operators, delivery start-ups and solutions providers to discuss the challenges faced at the last mile process and ways to enhance the speed, efficiency and optimization in Last Mile Delivery Services.
From tracking and route optimisation to lockers and drones, you will be exposed to which technologies will offer great solutions from practical, real-life case-studies.
“The Last Mile” is used as a term to describe the last stage in the e-commerce chain, from the distribution hub to the end consumer/final destination. In 2020, global retail leaders faced many operational challenges as the pandemic drove unprecedented ecommerce order volume. Perhaps none bigger than the logistics of delivering orders placed online. Ideally, packages are delivered as quickly as possible in the final shipping phase for a seamless delivery process that reduces disputes and boosts customer satisfaction.
Staying updated on last mile delivery trends can help companies improve logistics and gain a technological edge over the competition. With more innovation and increasing consumer demand, it’s imperative for companies that rely on shipping to look at all the current and future options available for alternative delivery transportation, leading to fast-tracked operational creativity and innovations across their organizations.
The Last Mile Delivery Conference virtual conference will offer a complete conference experience for delegates, speakers and sponsors, in a conference full of inspiration, practical advice, interaction and networking, with the option to watch it up close or from your office.
ACS Postal Services Single Member S.A., a Quest Group company, has been operating in the Greek market since 1981 and it is the leading company in its field, handling over 60 million shipments annually (courier and post). With 40 years of presence in the Greek market, ACS has developed the largest network in Greece, with more than 600 service points (in Greece, Cyprus, Albania and Bulgaria) and 3,000 specialized employees, while it has put in place the best organization and know-how in its field, with the most modern infrastructure in computer equipment and automated sytems for the shipment sorting / monitoring of deliveries.
Guided by innovation and Customer Experience, the company differs significantly from other courier companies, as it makes continuous investments in innovative systems, automation and new innovative services and solutions, with a view to offer the most complete customer service. In this context, ACS provides online stores with the following solutions:
1. The application “ACS Mobile App” for Android and Apple mobile devices, which offers real-time monitoring of the progress of each shipment
through personalized notifications, at every stage of the delivery process.
2. The “Card on Delivery” service, which gives recipients the option to pay for their order by debit or credit card, not only at ACS stores,
but also at their chosen place of delivery.
3. The web mobile application “ACS ReDirect” for shipment redirection, which offers the choice of a new delivery day or a new pick-up point by the recipient.
4. The “ACS Smart Points” at Shell gas stations, where receipents are able to pick-up their orders at their own time.
5. The low-cost “ACS EU & Cyprus Economy” services, with charges up to 70% cheaper than the prices of the postal market, while offering online
monitoring of shipments in real time.
6. The online “ACS Cash on Delivery Service”, with direct web transfer of cash collections in a given bank account and automatic update via e-mail. The innovative “ACS Web Business Tools”, which provide e-shops with the complete automation of their shipments, enhancing the efficiency and traffic of their online store.
For more information about ACS please visit www.acscourier.gr
At FedEx, we believe that a connected world is a better world. Since 1971 we connect people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services, reaching more than 220 countries and territories, and linking more than 99% of the world’s GDP. As of April 1, 2021, former TNT GREECE is renamed to “FedEx Express Greece”.
LeasePlan Hellas, a leader in the provision of Car-as-a-Service and Light Commercial Vehicles-as-a-service, has been operating to Greece since 2003 and is 100% subsidiary of LeasePlan Corporation .V. During its 18 years of presence in the Greek market, has written a dynamic and steady upward course, offering high-quality operating leasing services and innovative solutions that meet our customers’ needs. Today, the company manages more than 34,000 cars. With over 50 years’ experience, LeasePlan’s mission is to provide what’s next in sustainable mobility so our customers can focus on what’s next for them.
ORTEC is the world’s leading supplier of mathematical optimization software and advanced analytics with around 1,000 employees and offices in 13 countries around the globe. Over the years, we have optimized business processes at more than 1,200 leading companies, enabling us to make a significant contribution to a better world. ORTEC’s products and services result in optimized fleet routing and dispatch, vehicle and pallet loading, workforce scheduling, delivery forecasting, logistics network planning and warehouse control with a range of stand-alone, custom-made and SAP® certified and embedded solutions.
Pobuca, the customer experience (CX) company.
We offer a go-to-market CX platform for brands and retailers. With Pobuca you can engage your customers and empower your people in sales, marketing, and customer service.We are the one-stop-shop to grow your business by leveraging technology. We offer state-of-the-art AI-based software and a broad range of services like consulting, technical integration, and after-sales support of our solutions, aiming your digital transformation.
STATEMENT OF PURPOSE: “To unleash creativity in the workplace, giving back to the society”.
We employ Artificial Intelligence technology to undertake the boring tasks and let users do the creative thing. We take on the AI challenge to help us push our boundaries even further, with responsibility towards society and humanity. Our vision is to build a technology company that could leave a global footprint, while helping our society to empower its potential, creativity and forward thinking.