Andrew Lockwood has been in the logistics and transportation industry for 8 years, gaining a wealth of knowledge during his time at Kenco Group, James River Carriers, and now Suddath Global Logistics. Following his education at Mercer University in Industrial Engineering with a Masters in Engineering & Technology Management, he discovered a particular interest in the third-party logistics (3PL) industry specific to final-mile transport as it relates to the customer experience. During his career, Andrew has had the opportunity to design, consult, optimize, and sell final-mile solutions in a variety of contexts to fit the customer’s needs and goals. Advocating for “designing the customer experience first, then work backward” approach, he enjoys learning about new technologies and supply chains as well as engaging others within the industry to collaboratively solve problems together.